TodayTix Australia Pty Ltd Privacy Statement
Last Revised: 25 July 2023
This is the Privacy and Cookie Statement (Statement) for TodayTix Australia Pty Ltd (ABN 65 628 868 397) c/o SW Accountants & Advisors Pty Ltd Level 7 88 Phillip Street SYDNEY NSW 2000 (TodayTix), our website hosted at https://www.todaytix.com (we, us, and Our Site) and each of our web and mobile applications that we make available from time to time (Applications). Our Site and Applications are operated by or on behalf of TodayTix.
TodayTix respects the privacy rights of all individuals and is committed to ensuring that TodayTix’s directors, managers and employees comply at all times with the requirements of: a. the Privacy Act 1988 (Cth) (the Act); and b. the Australian Privacy Principles (the “APPs”) included in Schedule 2 of the Act, together “the Privacy Laws”, to the extent the Privacy Laws are applicable.
TodayTix has procedures in place to ensure that personal information is handled in ways that meet TodayTix’s obligations under the Privacy Laws.
This Statement, and any other documents referred to in it, set out:
Information we collect about you:
Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it. For the purposes of this Statement, ‘Personal Information’ has the meaning given to it in Act. In general terms, it is any information that can be used to personally identify you. This may include, but is not limited to, your name and contact details including phone numbers and email addresses. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered Personal Information.
By engaging with Our Site and Applications, you acknowledge you have read and understood this Statement.
We will collect and process the following personal information from you:
Information you give us:
This is information about you that you give us directly when you interact with us.
Information we collect about you from using Our Site:
The legal bases we rely on: The Act sets out a number of different reasons for which we may collect and process your personal information in certain circumstances, including:
We need your personal information to comply with our contractual obligations.
For example, where you have provided us with your email address to receive our services, we will use this information in order to effectively deliver and communicate our services.
If the law requires us to, we may need to collect and process your personal information.
For example, we can pass on details of people involved in fraud or other criminal activity affecting us to applicable law enforcement.
We may require your personal information to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.
For example, it is in our legitimate interests to ensure that content from Our Site is presented in the most effective manner for you and your computer and we provide you with the information, products and services that you request from us.
We will use this information in our legitimate interests, where we have considered these are not overridden by your rights, to:
Where permitted by the Privacy Laws, we will use your personal information for marketing analysis and to provide you with promotional update communications by email, SMS, and letter about our products/services and those of carefully selected third parties. You can object to further marketing at any time either, at the point such information is collected on Our Site or Applications by selecting the relevant option in your account settings or, where you do not wish us to continue to use your information in this way, by following the unsubscribe instructions on any communications sent to you. You can also exercise the right at any time by contacting us at AUSsupport@todaytix.com.
Should you give consent to receive one of our theatre partner’s communications, please be sure to review that theatre partner’s privacy statement available on their website. If you do not agree with their privacy statement then you should opt-out from receiving emails, by following the unsubscribe instructions on any communications sent to you.
The personal information that we collect from you is transferred to, and stored at, a destination outside the Commonwealth of Australia ("Australia") that may not be subject to laws equivalent to the Privacy Laws. For our purposes, the information we collect is processed and stored on secure servers located in the U.S. state of Virginia. This is necessary in order to process the personal information. We may transfer your personal information outside Australia:
We retain personal information for as long as is necessary to fulfil the transactions you have requested, for key business requirements such as marketing or for essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. The criteria we use for determining retention periods for different categories of personal information will vary but may include:
Some of the cookies used by Our Site are set by us, and some are set by third parties who are delivering services on our behalf.
Below you’ll find the cookies and other technologies that we set when you visit our Site/Applications and their purpose. To help you better understand why we’re setting them, we’ve used the categories and definitions set by the International Chamber of Commerce (“ICC”):
Strictly necessary: cookies that enable the services that you have specifically asked or paid for;
Performance: cookies that collect information on how visitors use Our Site including the pages visited and most frequented as well as the sources of our traffic. They are used to help us improve how Our Site works;
Functionality: cookies that help us remember the choices you have made so we can provide you with a more personalised experience; and
Advertising: cookies used to deliver more relevant ads, and to make sure you don’t see the same adverts over and over again.
A. We have several partners who also set cookies and other technologies on our Site/Applications. These partners include companies that help us better understand how to serve you, companies that serve our house ads, power the tools on our Site/Applications, and companies that require cookies for their social applications to work. They include:
In addition to the cookies set directly by our partners, there are also cookies set by third parties to help deliver and monitor their ads. Please note we neither control nor have access to those cookies, and these advertisers’ uses of cookies are subject to their own privacy policies and not that of TodayTix.
You can always modify your browser so as not to accept cookies or to notify you when cookies are sent to it. For more information about cookies including removing any or all of your cookies, please visit[ All About Computer Cookies](https://allaboutcookies.org "All About Cookies"). Please note, however, that by blocking or deleting cookies used on Our Site or Application, you may not be able to take full advantage of Our Site or Applications (as the case may be).
Also, if you would like to remove the Google Analytics and DoubleClick cookies, please visit the following links, Google Analytics Opt-out and Google Ads Browser Plugin, respectively. You should be aware that this will affect your Google cookies on all sites, and not just ours.
We do not give, rent, lend, or sell individual personal information to any third party. Furthermore, we will not disclose any personal information about individual users, except as described below.
We may disclose aggregate statistics about visitors to Our Site, users of the Applications, customers, and sales in order to describe our services to prospective partners and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable personal information.
We may disclose your personal information to any of our affiliates, theatre partners, or to our agents or contractors who assist us in providing the services we offer through Our Site or any Application, processing transactions, fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing support services or in other tasks, from time to time. Our agents and contractors will only use your personal information to the extent necessary to perform their functions.
In the event that we undergo re-organisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party.
We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or cyber-crime or to protect Our Site or any Applications or the rights, property or personal safety of any person.
We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to personal information. Whilst we cannot ensure or guarantee that loss, misuse or alteration of personal information will never occur, we use all reasonable efforts to prevent it. You should bear in mind that the submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via Our Site or any Applications whilst it is in transit over the internet and any such submission is at your own risk. It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place. Our Site may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.
Protecting the safety of children when they use the internet is important to us. Our Site and our Applications are intended for use only by persons who are at least 16 years of age. By using Our Site and our Applications, you confirm to us that you meet this requirement. If you are aged 16 or under, please get your parent/guardian’s permission beforehand whenever you provide personal information to TodayTix’s Site and Applications. Users without this consent are not allowed to provide us with personal information. If you are under the age of 13, your parent or guardian must consent on your behalf where we ask for consent in relation to the use of your personal information.
We may amend this Privacy and Cookie Statement from time to time. If we make any substantive changes to this policy, we’ll announce it on Our Site and notify you by email.
You have the right under certain circumstances:
Your right to withdraw consent:
Privacy Officer 1501 Broadway Suite 1313 New York, NY 10036 USA
+61 1300 484 154 AUSsupport@todaytix.com
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