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How to Use TodayTix to Buy Theater Tickets

January 23, 2020 by TodayTix
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In the olden days, you had to wait in long box office lines or call up your travel agent or hotel concierge to help you book theater tickets. Then you’d wait in line again to pick up those tickets at the box office before the show, spending almost as much time purchasing and procuring the tickets as you did watching the show itself. 

But how would you know which show to see? And how would you know that you’re getting the best price? Fortunately, technology has changed the game, and with TodayTix, you can browse and discover theater in your city and find tickets at the best prices. 

Through our innovative mobile ticketing technology, you’ll be able to see all the shows playing in your area, and check out in 30 seconds or less — no box office line or captcha code required. We also have exclusive Lottery and Rush tickets so you can enter for a chance to win tickets to the hottest productions or buy day-of discounted tickets right from your phone. 

Find out more about how you find the best deals on shows and start seeing more theater with TodayTix.

How to Download the TodayTix app

First things first, download the TodayTix app to get tickets. You can also visit TodayTix.com if the only kind of apps you’re looking for come before dinner. The app is the easiest way to browse shows and purchase tickets in 30 seconds or less. 

Go to the App Store or the Google Play Store and search for TodayTix. Select download, and once downloaded, make sure you create an account so you’re up-to-date on all the hottest deals. You won’t want to miss anything! 

How to Browse Shows on TodayTix

There are hundreds of shows available on TodayTix, and don’t worry, we’re here to help you find the perfect show for you. With our Discover lists and our search filters, you’ll be able to find exactly what you’re looking for — or maybe something you weren’t!

  • Select your location. Once you’ve set up your account, you’ll select your home location from one of our 15 cities, and shows that are playing near you will show up every time you open the app. However, if you’re planning a trip, you can always change your location by tapping the city name at the top of the screen, and selecting a new city from the menu. 
  • Filter your search. If you know which show you’re looking for, you can always type it into the search field at the top of the screen, but if you want to browse, our filters are a great way to narrow down your search. You can search by date, price, location, show type, and more. So if you’re looking for a Broadway musical under $50 for a specific week next month, you’ll be able to see all of your options at a glance. 
  • Visit our Discover lists. If you’re looking for a show in New York or London, our Discover lists are a great tool for finding something to see. Whether you want to see a critically acclaimed hit or something perfect for date night, our Discover lists group shows by various themes. At the bottom of the screen, just tap the “Discover” tab to view!
  • Browse on your own. Our app is set up so you can browse at your own speed. Just open the app and go for a scroll to see what’s playing in your city. You might find something unexpected. 

How to Buy Tickets on TodayTix

There’s no one way to get tickets on TodayTix, so whether you’re looking for a last-minute good deal or planning a date months in advance, you can find the best seats at the best prices. If you’re looking for Rush or Lottery tickets, check out the next sections. 

  • Select your date and time. Once you’ve browsed all the shows and selected the perfect show for you, scroll down to the calendar where you will see all the dates available. The best price for each day displays with the day’s date. You can tap the date to see the available performance times on that day. If a special promotion is running with the show, the days where that promotion applies will be highlighted in blue. 
  • Select your section and price. After you’ve picked your date and time, you’ll be able to see a seating map of the available sections, with a list of the ticket price associated with each one. Different dates sometimes have different available sections, so you can always go back and choose a different date if your desired section doesn’t show up. 
  • Buy your tickets. You’ve picked a show, a date and time, and a seating section. Now it’s time to purchase your tickets! Fill in your information (or store your purchasing information in your TodayTix account), and click to purchase. Or if you have Apple Pay, simply complete the transaction using Apple Pay. If you have a discount voucher, make sure to enter it into the “Voucher” section of checkout. 

How to Get Rush tickets on TodayTix

Want to get discounted, day-of tickets to shows? Rush tickets are the perfect way to get access to theater, and with TodayTix, you can purchase Rush tickets from anywhere. Traditionally, theaters sell Rush tickets in the morning at the box office, and you’d need to wake up early and stand in line for the opportunity to buy tickets. Now, you can buy Rush tickets on your phone. Not ready to get out of bed? You can get Rush tickets. Have an early meeting at the office? You can get Rush tickets. Forget camping out on the street — get Rush tickets from your phone. Here’s how:

  • Download the TodayTix app. Rush tickets are exclusively available on our mobile app so make sure you’ve downloaded the app in the App Store or Google Play store. 
  • Browse Rush shows. If you know which show you’re looking for, you find it by using the search field at the top of the app. However, if you’re not sure, just select “Filters” and click “Lottery/Rush,” and you will see all the shows with Lottery and Rush tickets available. 
  • Unlock Rush. Go to the show page, and select “Unlock Rush.” You’ll be asked to share about Rush tickets to help spread the word about the show, and then you’ll be all set. You’ll need to make sure you unlock Rush before the tickets become available, and you only need to do it once. Rush will be unlocked for you until you purchase tickets. 
  • Set an alert. Rush tickets become available in the morning of each performance day, so make sure to set an alert to make sure you’re the first to know when Rush tickets are on sale. Enable push notifications enabled for TodayTix so you’ll get the alert!
  • Purchase tickets. Rush tickets become available on the morning of each performance, and make sure to check the app for the time the tickets will be on sale. Rush tickets are released on a first-come, first-served basis, so be ready at the scheduled time to snag tickets. If for some reason you don’t get tickets (they sometimes go fast!), check back for the next performance day. 

How to Get Lottery Tickets on TodayTix

Lottery tickets are another great option to get a great price on a hot show. TodayTix hosts several Lotteries, and you can enter for a chance to win the opportunity to buy heavily discounted tickets to shows. Sometimes, a Lottery is the only way to snag tickets to a sold-out show! Here’s how to get your hands on Lottery tickets. 

  • Open the TodayTix app or visit TodayTix.com. You can enter Lotteries on both the app and the website, so pick your path!
  • Browse Lottery shows. Use the search filters to see all the Lottery and Rush shows available. Or if you know which show you’re looking for, simply plug it into the search field at the top of the screen. 
  • Set an alert. Not all Lotteries are created the same, so make sure you set an alert to know when a Lottery opens for entries. Some Lotteries open in the morning of a performance day, but there are also weekly Lotteries, like the Friday Forty for “Harry Potter and the Cursed Child,” where you enter the week before for the next week’s performance. Either way, set an alert so you’re the first to know when to enter.
  • Enter the Lottery. Once the Lottery is open, you can enter! Make sure you select whether you want one or two tickets, and if its a weekly Lottery, select the performance dates that you will be able to attend. 
  • Claim and purchase your tickets. You will receive an email to notify you of your status, and if you’ve been selected to purchase tickets, you will have a set window of time to claim and buy your seats. The window varies by show, so make sure you take note of the time when you enter. Check that TodayTix emails aren’t going in your spam filter and that you’ve enabled push notifications on the app. If you miss the purchase window, your tickets will go to another entrant. Buy your tickets and enjoy the show!

Enjoy the Show!

You did it! You’re all set. Look out for an email from us confirming your ticket order with ticket pickup information. If you have any questions at all, we’re always here to help. Reach out to us at support@todaytix.com or message us on Twitter or Instagram @TodayTix.

Make sure to share your experience and tag us. It’s our mission to find a seat for everyone, and we’re so glad you decided to use TodayTix for your theatergoing experience. See you at the theater!